The child's world is very different from the world of an adult. Many times the way in which we speak to children, as well as our body language and tone of voice, communicate something entirely different from what we mean. In other words, what children "hear" us say differs from what we actually said. Learn to speak and act in ways that won't be misinterpreted, learn to hear things the way children do, and learn how to turn a situation around if a child has "heard" you incorrectly.